Privacy Policy

Last Updated: January 1, 2025

1. Introduction

Roots Health Gambia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rootshealthgambia.org, make a donation, or interact with our organization in any way.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Make a donation
• Sign up for our newsletter
• Contact us via email or contact forms
• Register for events or volunteer opportunities
• Participate in surveys or feedback forms

This personal information may include:

• Name
• Email address
• Phone number
• Mailing address
• Payment information (processed securely through Zeffy)
• Organization/affiliation
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited on our website
• Time and date of visit
• Time spent on pages
• Referring website

3. How We Use Your Information

We use the information we collect to:

• Process donations and send tax receipts
• Communicate with you about our programs and activities
• Send newsletters and updates (with your consent)
• Respond to your inquiries and requests
• Improve our website and services
• Comply with legal obligations
• Protect against fraudulent or illegal activity
• Analyze website usage to improve user experience

4. Disclosure of Your Information

We may share your information in the following situations:

4.1 Service Providers

We may share your information with third-party service providers that perform services on our behalf, including:

• Zeffy (payment processing for donations)
• Email service providers
• Website hosting services
• Analytics providers

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.3 Organizational Changes

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring organization.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure storage of personal information
• Limited access to personal information by authorized personnel only
• Regular security assessments

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Privacy Rights

You have the following rights regarding your personal information:

6.1 Access and Correction

You may request access to the personal information we hold about you and request corrections to any inaccurate information.

6.2 Opt-Out

You may opt-out of receiving promotional emails from us by following the unsubscribe instructions in those emails or by contacting us directly.

6.3 Data Deletion

You may request that we delete your personal information, subject to certain exceptions such as legal requirements.

6.4 Do Not Track

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature. Our website does not currently respond to DNT browser signals.

7. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

11. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.

Donation records are typically retained for a minimum of seven years to comply with tax and accounting requirements.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, disclose, and sell
• The right to request deletion of your personal information
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

13. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

15. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.